Privacy Policy

Effective Date: 2026-06-11

LankaLink values your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, services, inquiry forms, bookings, and payment features.

1. Information We Collect

Your name, phone number, and email address
Booking, inquiry, and service request details
Property, tourism, or family care service related information you submit
Payment-related information necessary for transaction processing
Technical information such as IP address, browser type, and device details

2. How We Use Your Information

To respond to inquiries and service requests
To manage bookings and customer support
To process payments securely through third-party payment providers
To improve our website and services
To contact you regarding updates, confirmations, and support matters

3. Payment Information

LankaLink may use third-party payment gateways to process payments securely. We do not store your full card details on our server. Payment information is handled according to the payment gateway provider’s security standards and policies.

4. Information Sharing

We do not sell or rent your personal information to third parties. We may share information:

With service providers when necessary to fulfill your request
With payment gateway providers for payment processing
When required by law or legal process
To protect our rights, users, and business operations

5. Data Security

We take reasonable technical and administrative measures to protect your data against unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet is completely secure.

6. Cookies and Analytics

Our website may use cookies and analytics tools to improve performance and user experience. These tools may collect non-sensitive browsing data.

7. Data Retention

We retain personal information only for as long as necessary to provide our services, meet legal requirements, resolve disputes, and support business operations.

8. Your Rights

You may request correction or deletion of your personal information, subject to legal, operational, and transaction record requirements.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at:

LankaLink
Email: info@lankalink.online
Phone: +94 77 235 9829